Effective Date:  May 24, 2024

Welcome to Basilio’s Cleaning. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information about you:

• Personal Identification Information: Name, email address, phone number, and address.
• Service Details: Information related to the cleaning services you request, including the type and frequency of service.
• Payment Information: Credit card details and billing address for processing payments.
• Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies when you visit our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To schedule, manage, and deliver cleaning services.
• To Process Payments: To handle payment transactions for our services.
• To Communicate: To send you service-related communications, including confirmations, invoices, customer support, and marketing messages if you have opted to receive them.
• To Improve Our Services: To analyze usage patterns and improve our website and services.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and IT service providers.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or damage. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: The right to request access to the personal data we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete data.
• Deletion: The right to request the deletion of your personal data under certain circumstances.
• Restriction: The right to request the restriction of processing your personal data under certain conditions.
• Portability: The right to request the transfer of your data to another organization or directly to you under certain conditions.
• Objection: The right to object to our processing of your personal data.

To exercise any of these rights, please contact us at the email address provided below.

6. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: basilioscleaning2023@gmail.com

Thank you for choosing Basilio’s Cleaning. We are committed to protecting your privacy and providing you with high-quality cleaning services.